Bartels Lutheran Retirement Community complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Bartels Lutheran Retirement Community does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Bartels Lutheran Retirement Community:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
Provides free language services to people whose primary language is not English, such as:
If you need these services, contact Debra Schroeder, President & CEO
If you believe that Bartels Lutheran Retirement Community has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
1922-5th Ave NW, Waverly, IA 50677
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Debra Schroeder, President & CEO, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
(TDD) Complaint forms are available at