Nondiscrimination Statement

 

Bartels Lutheran Retirement Community  complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Bartels Lutheran Retirement Community  does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

 

Bartels Lutheran Retirement Community:

 

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:

 

○ Qualified sign language interpreters

 

○ Written information in other formats (large print, audio, accessible electronic formats, other formats)

 

• Provides free language services to people whose primary language is not English, such as:

 

○ Qualified interpreters

 

○ Information written in other languages

 

If you need these services, contact Teresa Krueger, Administrator.

 

If you believe that Bartels Lutheran Retirement Community  has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

 

Teresa Krueger, Administrator

1922-5th Ave NW

Waverly, IA  50677

(PH) 1-319-352-4540

(fax) 1-319-352-2161

tkrueger@barteslcommunity.org

 

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Teresa Krueger, Administrator is available to help you.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

 

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

 

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.